Personal support workers help patients ‘have their dignity ‘

Shantel Cashmore, a personal support worker (PSW) who works at Extendicare Falconbridge, was one of 35 PSWs who visited Queen’s Park May 19 to educate politicians about their jobs. The province has officially declared May 19 PSW Day. Supplied photo.

Shantel Cashmore, a personal support worker (PSW) who works at Extendicare Falconbridge, was one of 35 PSWs who visited Queen’s Park May 19 to educate politicians about their jobs. The province has officially declared May 19 PSW Day. Supplied photo.

May 25, 2010- 7:35 AM

Educating politicians with the hope of gaining more funding for jobs

By: Heidi Ulrichsen - Sudbury Northern Life Staff

Shantel Cashmore, a personal support worker (PSW) at Extendicare Falconbridge, was one of a delegation of 35 PSWs from across the province to visit Queen’s Park May 19.

The health care workers were on hand as the province officially declared May 19 as PSW Day. PSWs provide a range of care in health facilities, including assisting with personal hygiene and basic medical care.

The PSWs met with several MPPs during their visit to Toronto, and talked about their jobs. Cashmore met with Thunder Bay-Superior North MPP and Minister of Northern Development and Mines Michael Gravelle.

The event was organized by Service Employees International Union (SEIU) Local 1, which represents more than 7,000 PSWs across Ontario.

“We’re just trying to meet with the politicians to explain exactly what a PSW does,” Cashmore said. “They know what nurses do, and they know what registered practical nurses do, but I don’t know that they really understand what a PSW does in a nursing home or out in the community.

“We are the ones in the nursing homes who do the hands-on care, the care that the residents need to get up, to be washed and have their dignity.”

Cashmore, who has been a PSW for 17 years, said she thinks the province should put more money into long-term care facilities so they can hire more PSWs.

She said she is usually assigned to care for about 12 residents at Extendicare Falconbridge each day, but if the facility is short-staffed, she can be assigned up to 15 residents.

“That’s a lot of work for one person,” Cashmore said.

She said she’d like to provide “that extra little TLC,” such as curling residents’ hair, or giving them a hug, but often she doesn’t have time.
The residents coming into long-term care facilities are also a lot sicker than they used to be, she said.

“At one time, when I first started, a resident would walk in, and they wouldn’t need very much care,” Cashmore said.

“The residents we’re getting now come from the hospital. They can’t walk, or they’ve had strokes, and they can’t use one side. The families are trying to keep them at home as long as they can, and when they can’t care for them anymore, they come into the (nursing home).” 
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6 Comments

  • Thank you mrsb. Well said.

  • I didn't know the title had changed. Did you know Phillip Morris that it is a two year course to become one. That their work is varied and encompasses schools and organizations such as independent living and Christian horizons. They also do home care. Maybe Phillip you should get out more. If you are sick or injured it is the PSW who does your personal care which may include dressing changes and catheterization, the nurse supervises it. Sometimes in a hospital or nursing home there is only one RN per shift per floor and sometimes less. RNA's do the bulk of the nursing work and psw's do everything else. Try volunteering at a hospital or a care facility for the disabled like" I Can" and you;ll have your eyes opened. These folks do a good job in a difficult situation. They are the first to be cut in a budget freeze but we always have a full complement of managers, don't we? I noticed your comments on school closures too. Having a bad day hmm?

  • It has nothing to do with the Union.
    We were at one point called Health Care Aids, and it was changed to Personal Support WOrker, not because we dont do health care, but because we devote time for the Personal Aspect of a person life and not just looking a senior or a person with a disability as only health care.
    Ohh when I talked about Changing, i wasnt refering to dressings! Apparenty Phillip you should take a tour our your local long term care, residential nursing home, and maybe even those ppl who require aid to stay in their own homes. Not to mention privatized PSW who work with the family by going into hospitals to sit with their love one, so they dont require to be tied their bed, cause "nurses" dont have the time to give them the dignity care, as their is a shortage of nurses!. I pray that in the future you dont require the aid of a PSW and you can be happy with the care that a RN and a RPN has time to give you !

  • Notice the title, 'Worker'.

    Its all right there. Not health care worker, or even health assistant. If you're changing bandages then you are violating regulations. Performing tasks only trained nurses are to do. The families of the CLIENTS in the home should be very upset and concerned about this serious breach. (Not patients, clients. Placed and sometimes dumped there by decision of families)
    Again, your work is appreciated. But don't try and embelish your position in a very obvious union rooted PR agenda.

  • I have been a PSW for 10 years and worked at Extendicare Falconbrige for four years. There is a lot more to a PSW then hugs and hair curling. Apprently Phillip, u dont have a love one in long term care. We do everything from changes, to dressings, to feeding. The extras are hugs and hair curling, that is if we have enough time to even do that.
    To say that we are confused with our place in the health care, is wrong, we knew we are not the RN or the RPN, but we are a big part in the Health Care food chain, and the hospital are now hiring PSW to help with the Personal Care and Emotional and Mental Care of post op patients.!

  • Reality check.
    You're not trained nurses girls.
    The work of a PSW is appreciated. But don't confuse your place as a type of concierge/butler/maid with that of a trained medical care professional. Hugs and hair curling is nice, but not an essential part of your job.

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