The OPP is seeking that kind of feedback through a Community Satisfaction Survey, taking place this Autumn in North East Region. The survey is conducted by telephone and randomly selects members of the public (16 years or older) who live in Ontario.
The survey takes about five to seven minutes to complete and is strictly voluntary. Those contacted and willing to participate are asked about issues such as community security, perceptions of crime and youth issues in the community, OPP presence in the community, service delivery and even how the OPP investigates crime and enforces the law.
The information provided is being collected by a research consultant, R.A. Malatest & Associates Ltd. that has been retained by the Ministry of Community Safety and Correctional Services. The information is treated confidentially and the names, telephone numbers, and addresses of those surveyed will not be included in the survey results provided to the OPP.
Once the survey is complete, the results will be used in the OPP Business Plan and Annual Report. The information will be useful in helping the OPP set goals and objectives to improve on the services it delivers to communities throughout Ontario, according to a news release.
These surveys are done throughout the province on a rolling three year schedule.
The North East Region detachment surveys will start in early October and are expected to be completed by Nov. 30, 2012.