The messages claim either to be from a particular financial institution or bank and ask the receiver to confirm verification of personal information, or claim to be from the Canada Revenue Agency, advising someone is entitled to a tax refund.
In most cases, the intent is to have the victim click on an attached link to get further details.
When contacted by police, the banks reiterate they do not ask customers to divulge such information via email. All emails of this kind should be deleted to protect all personal details and should not be responded to.
Those who receive the emails and have questions should contact the bank or financial institution named by telephone at the number in the phone book or on their official website. Do not rely on any information that would be included in the initial email received.